Maintain quality standards August 3, 2010

If you don’t meet the standards, you don’t qualify.

Each area of the business has defined quality standards that must be met or exceeded. The standards have been established as the “bare minimum” that must be attained to meet the expectations of our customers, or, for internal systems, security, scalability, maintenance and use.

Quality standards are defined in these documents:

  1. The employee’s Position Description
  2. In the Principles-of documents
  3. In 1 to 5 standards documents for that area of the business

It is the role of the manager to ensure that quality standards are clearly defined, revised when necessary, and met.

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